After payment, a support ticket will automatically be created in your account. Our technicians will process your request as quickly as possible, providing assistance and the file directly via ticket.

Delivery times

Delivery times vary from 10 to 60 minutes depending on the complexity of the job. We also work on weekends and sometimes overnight. Our time zone is GMT+1. Our files are handcrafted, tested, and guaranteed; we do not use automated software.

Refund Policy

Refunds are not available if the instructions received via ticket are not followed due to lack of tools and/or cooperation. Sharing or reselling our files is prohibited. For any issues, please write in the ticket before making any decisions.

File size

The files provided are partial and are not suitable for benchtop programmers (which require full files). If you require a full file, you will need to attach the complete reading of your ECU to the ticket that will be created after payment. We will use your file structure to ensure maximum compatibility.

Format and compatibility

Our files are in .BIN format and are compatible with popular programming tools such as Kess, New Genius, and Autotuner. They must be written with the same programmer used to read them.

Important

The provided files cannot be used to change the firmware version of the control unit or to restore the operation of a control unit if the firmware has been corrupted or deleted.